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As part of our service guarantee, you may return, exchange, or replace any
product bought
from us for any reason within 30 days! NOTE: This is NOT a
warranty form!
PLEASE DO NOT RETURN AN ITEM BEFORE CALLING US!
WE NEED TO MAKE SURE IT GOES BACK TO THE CORRECT SUPPLIER.
- Items must be returned in their ORIGINAL CONDITION AND PACKAGING within 30 days of shipment
receipt. Shipment costs are non-recoverable & non-refundable.
- Complete the information below
and include this form with your return. Please include a copy of your packing slip as
well.
- If your order was paid for with a credit card, the same card will be credited, less card processing fees.
- For your protection, we recommend that you send your returns by UPS or Insured
Parcel Post
- Allow 10-14 business days for your return to be processed.
- If you have received an item that was damaged during transit please contact
UPS or POST OFFICE to make a claim, then contact us for a replacement item.
- For questions regarding application and fit of your product please contact
us at 1-850-623-1197.
Special order and low turnover items may be subject to a restocking fee of up to 20% at my discretion!
Please follow our return guidelines.
Ship ALL RETURNS UNLESS
DIRECTED OTHERWISE to:
MASTERTECH MARINE
4665 Van Horn Rd
Milton, FL 32583
RMA# (If applicable) _________________________
Order number & date _________________________
Your Name __________________________________
Address shipped to___________________________
____________________________________________
____________________________________________
Telephone Number____________________________
Email _______________________________________
Credit Card Number________________________
Expiration MM______ YY______ CVV_______
Comments: ________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
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Would you like
us to (please check one):
Replace Item
Refund / Credit
Other (please explain in the
comments)
Reason for Return: (please check one):
New/Defective
Wrong item
ordered
Item matched motor & boat
but not right parts
Incorrect
item received
Dissatisfied
(please explain
in the comments)
Other (please explain in the
comments)
Please DO NOT return products without
this form.
This may cause a delay
in processing and identification.
Thank you!
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